Shipping policy

Shipping Policy

Processing & Shipping Times

• Orders are typically processed and shipped within 1-2 business days.

• During high-demand periods (product launches, sales, holidays), processing times may be slightly extended.

Shipping Rates & Carriers

• We offer standard and expedited shipping through USPS and UPS.

• Free USPS ground shipping is available on orders over $55 (U.S. only).

Address Accuracy & Corrections

• Customers are responsible for providing an accurate and complete shipping address at checkout.

• If you notice an error in your shipping address, contact us immediately after placing your order via the contact form on our website or doperthanyournails@gmail.com

• We process and ship orders quickly, often within the same day of purchase. Because of this, we cannot guarantee address changes once an order is placed.

• If an incorrect address is provided and the order has already shipped, the customer will be responsible for additional reshipping fees.

Lost, Stolen, or Delayed Packages

• Once an order has been shipped, we are not responsible for delays, lost, or stolen packages caused by the carrier.

• If your package is marked as delivered but you haven’t received it, please check with neighbors, your local post office, or the carrier before reaching out to us.

Damaged or Incorrect Orders

• If your order arrives damaged or incorrect, please contact us within 48 hours of delivery with photos of the issue.

• We will work with you to resolve the matter as quickly as possible.

International Shipping

• We currently offer international shipping to most countries.

• Customers are responsible for any customs fees, duties, or taxes imposed by their country.

• International transit times vary and may be subject to longer customs processing times.

By placing an order with us, you agree to these shipping terms. If you have any questions or concerns, please reach out to us via our contact form or doperthanyournails@gmail.com